1. Accepted Payment Methods:
We offer multiple payment options for your convenience:
- bKash/Nagad/Rocket (Mobile Banking)
- Debit/Credit Cards (Visa, Mastercard, etc.)
- Cash on Delivery (COD) (Available in selected locations)
- Bank Transfer (For bulk or corporate orders)
2. Payment Processing:
- Online payments are processed securely using encrypted payment gateways.
- Orders will be confirmed only after successful payment verification.
- For COD orders, full payment must be made at the time of delivery.
3. Refund & Cancellation Policy:
- Orders can be canceled within 24 hours of placement if not yet shipped.
- Refunds for prepaid orders will be processed within 7-10 business days.
- If a COD order is canceled, no charges will be applied.
4. Payment Security:
- We do not store credit/debit card details.
- Transactions are processed using secure third-party payment gateways.
5. Failed or Declined Payments:
- If a payment fails, please verify your bank/card details and try again.
- In case of double charges, contact our support team with transaction details for a refund.
6. Taxes & Additional Charges:
- Prices displayed on our website are inclusive of applicable taxes.
- Additional service charges may apply for certain payment methods.
7. Contact Us:
For any payment-related inquiries, please contact our support team at 9.00am-08.00pm.